The words came to Jillian Hanesworth in the wee morning hours after the May 14 massacre last year at the Tops supermarket on Buffalo’s East Side.

They were raw, unfiltered and wrenching for her. Buffalo’s first poet laureate, Hanesworth had lived and worked in the same neighborhood, had shopped at the same Tops, had known some of those who died in the racist-motivated fusillade of gunfire.

How do you find a place to hold a pain that’s larger than your body?

Not knowing your heart could be bent that way

Be broken into a million shards of glass

How can you handle not knowing that your heart was made of glass?

How do you piece it back together when you never knew what it looked like?

You never got to see the picture on the box

No one saw it coming… the pain

But it came like a thief in the night

How do you reign in the anger?

The violation

The crime scene that will always be a crime scene

The hurt that will never be resolved or restored

She awoke on May 15, teary-eyed, the poem coming to her in painful fragments. She had no choice but to write it. They would be the first words of many in the year since.

Since that horrific day, Hanesworth has become a voice who has helped others navigate the trauma, a poet called upon by everyone from local schools to the Buffalo Bills and Sabres to speak and recite. Now 30, she sometimes finds herself shouldering a responsibility that she acknowledges can be daunting; still, she does not shy from it.

“I feel like I’m constantly remembering that this is real life, that this actually did happen and I’m still coming to terms with the way I looked at the world and the way I looked at trauma,” she said in an interview. “It was different on May 13 than it became on May 14.

Jillian Hanesworth is the City of Buffalo's first Poet Laureate.

“Healing doesn’t mean that you get better. It’s just constantly readjusting and constantly finding a way to accept what is your new normal. Sometimes it hurts and sometimes it doesn’t. Sometimes you cry and sometimes you don’t.”

Building a better culture

Her poetry does not sidestep the grief of the day when 10 Black people were murdered because of their race, but Hanesworth also tries to map paths to make headway against that very racism. At schools, she said, she encourages students and teachers to recognize the power structure too long defined by race in this country.

“That’s how we build a better culture, where we don’t have someone massacring a school or a young adult massacring a grocery store solely because they don’t like the way another person looks or because they don’t like their race,” Hanesworth said.

At some schools , she has taken on almost a rock-star persona, with students of all ages wanting to pen their own poetry after her visits. For instance, fourth-graders at Dunkirk Elementary invited her to their school to bolster a poetry unit they’d started on earlier in the year.