Often, we see someone’s situation from the outside and think we know exactly what’s going on. In this episode, stories that go inside a situation and uncover just how much more interesting the reality is.

This is a rerun of an episode that first aired in September 2015.

The New York Times Audio app is home to journalism and storytelling, and provides news, depth and serendipity. It is available to Times news subscribers on iOS. If you haven’t already, download the app and sign up for our weekly newsletter.

Our new audio app is home to “This American Life,” the award-winning program hosted by Ira Glass. New episodes debut in our app a day earlier than in the regular podcast feed, and we also have an archive of the show. The app includes a “Best of ‘This American Life’” section with some of our favorite bite-size clips, so you can enjoy the show even if you don’t have a lot of time.