Man files lawsuit against Bass Pro, says they refuse to honor lifetime warranty on socks

A Missouri man has filed a class action lawsuit against Bass Pro, claiming they refused to honor a lifetime warranty on socks he purchased.

The lawsuit, filed this month by Springfield resident Kent Slaughter, claims Bass Pro has uniformly misrepresented to consumers that its apparel product “Redhead Lifetime Guarantee All- Purpose Wool Socks” is sold with a lifetime guarantee.

According to the suit, Slaughter purchased socks from Bass Pro in hopes of a lifetime warranty, and that the warranty was a major factor in his decision to purchase the socks.

Springfield-based Bass Pro Shops specializes in hunting, fishing, camping and other outdoor recreation merchandise.

The lawsuit states that at one time, Bass Pro would replace the socks with a free replacement each time the socks would wear out, but that now Bass Pro replaces the socks with a new, different pair of socks that only comes with a limited 60-day warranty. The suit states that Bass Pro has now added a stripe design to the 60-day socks so that employees know that no warranty will be honored for those socks beyond the limited warranty period.

According to the lawsuit, between 2014 and 2021, Slaughter purchased a total of 12 socks from the Bass Pro superstore in Springfield. It says Slaughter returned multiple pairs of socks starting in 2015 and got a no-charge exchange under the lifetime warranty. But according to Slaughter, things changed in 2021 when he attempted to return four pairs of socks. 

The suit says he was told that the store clerk could not assist with the exchange. Eventually he was given the distinctively-marked 60-day socks.

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The lawsuit alleges that Bass Pro designs, manufactures, markets, advertises, and sells the product with the following statements displayed: “The last sock you’ll ever need to buy.”