Doing taxes in the U.S. is notoriously complicated and costly. And it gets even worse when there are delays and backlogs, making it especially hard to reach the Internal Revenue Service for assistance.
But to me this raises an important question: Why should taxpayers have to navigate the tedious, costly tax filing system at all?
The case for a ‘simple return’
In 1985, President Ronald Reagan promised a “return-free” tax system in which half of all Americans would never fill out a tax return again. Under the framework, taxpayers with simple returns would automatically receive a refund or a letter detailing any tax owed. Taxpayers with more complicated returns would use the system in place today.
In 2006, President Barack Obama’s chief economist, Austan Goolsbee, suggested a “simple return,” in which taxpayers would receive already completed tax forms for their review or correction. Goolsbee estimated his system would save taxpayers more than US billion a year in tax preparation fees.
Though never implemented, the two proposals illustrate what we all know: No one enjoys filling out tax forms.
So why do we have to?
As an expert on the U.S. tax system, I see America’s costly and time-consuming tax reporting system as a consequence of its relationship with the commercial tax preparation industry, which lobbies Congress to maintain the status quo.
A costly and time-consuming system
Return-free filing is not difficult.
At least 30 countries permit return-free filing, including Denmark, Sweden, Spain and the United Kingdom.
Furthermore, 95% of American taxpayers receive at least one of more than 30 types of information returns that let the government know their exact income. These information returns give the government everything it needs to fill out most taxpayers’ returns.
The U.S. system is 10 times more expensive than tax systems in 36 other countries with robust economies. But those costs vanish in a return-free system, as would the 2.6 billion hours Americans spend on tax preparation each year.
Maybe you’re wondering whether Congress is just behind the times, unaware that it can release us from tax preparation? Not true.
Commercial tax preparation
About two decades ago, Congress directed the IRS to provide low-income taxpayers with free tax preparation. The agency responded in 2002 with “Free File,” a public-private partnership between the government and the tax-preparation industry. As part of the deal, the IRS agreed not to compete with the private sector in the free tax preparation market.
In 2007, the House of Representatives rejected legislation to provide free government tax preparation for all taxpayers. And in 2019, Congress tried to legally bar the IRS from ever providing free online tax preparation services.
Only a public outcry turned the tide.
The public part of Free File consists of the IRS herding taxpayers to commercial tax -preparation websites. The private part consists of those commercial entities diverting taxpayers toward costly alternatives.
According to the Treasury Inspector General for Tax Administration, which oversees IRS activities, private partners use computer code to hide the free websites and take unsuspecting taxpayers to paid sites.
Should a taxpayer discover a free preparation alternative, the private preparers impose various restrictions such as income or the use of various forms as an excuse to kick taxpayers back to paid preparation.
Consequently, of the more than 100 million taxpayers eligible for free help, 35% end up paying for tax preparation and 60% never even visit the free websites. Instead of 70% of Americans receiving free tax preparation, commercial companies whittled that percentage down to 3%.
Tax savings and evasion
Perhaps you are guessing that there are valid policy justifications for avoiding government and empowering the private sector. Judge those arguments yourself.
One argument from commercial tax preparers is that taxpayers will miss out on valuable tax savings if they rely on free government preparation.
In fact, the government software would reflect the same laws used by the paid preparers with the same access to tax saving deductions or credits. Further, tax preparers like H&R Block promise to pay all taxes and interest resulting from a failed audit. As a result, these services have every incentive to take conservative, pro-government tax positions.
A second argument is that government-prepared tax returns encourage tax evasion.
In a no-return system, the government reveals its knowledge of the taxpayer’s income before the taxpayer files. Thus, the argument goes, the taxpayer knows if the government has missed something and has reason to let the mistake stand.
But taxpayers already know what information forms the government has because they receive duplicates of those forms. The incentive to lie does not increase because the taxpayer avoids weeks of tax preparation.
Bolstering the anti-taxers
Finally, there is the anti-tax argument for onerous tax preparation: Keep tax preparation unpleasant to fuel anti-tax sentiment.
In the past, Republicans argued against high taxes. But after decades of tax cuts, Americans are no longer swayed by that argument.
Exasperating tax preparation, according to this argument, helps keep the anti-tax fever high. And that fuels public hate for government and the tax system.
Unfortunately, the anti-tax contingent’s desire to force Americans to spend time and money on tax preparation dovetails with the tax preparation industry’s desire to collect billions of dollars in fees.
Tax preparation companies lobby Congress to keep tax preparation costly and complicated. Indeed, Intuit, maker of TurboTax, the tax preparation software, has listed government tax preparation as a threat to its business model. ProPublica reported in 2019 on the company’s 20-year fight to prevent the government from making tax filing simple and free for most citizens.
One example of that complexity is the earned income tax credit, a government program for low-income people. The credit is so complicated that 20% of the people who are eligible never file, thus missing out on thousands of dollars in savings.
If the government prepared everyone’s tax returns, I believe more of that 20% would receive government support.
Nonetheless, H&R Block reportedly lobbied lawmakers to make the credit more complicated, thereby driving more taxpayers to paid preparation services.
I believe only public outcry can change the system.
This article was corrected to clarify how tax preparation companies have lobbied Congress.
This is an updated version of an article originally published on March 22, 2021.
Beverly Moran does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.